ChatLike Blog

Articles and guides on WhatsApp, Messenger & Instagram automation and growing your sales through conversations.

Inbox and Live Chat
Unified Inbox

Inbox and Live Chat

Open WhatsApp Inbox and Messenger Live Chat, then the conversation pane to reply.

March 31, 2026 394 views
Live Support: Hand Conversations to a Human
Unified Inbox Customer Service

Live Support: Hand Conversations to a Human

AI Live Support queue, human handoff settings, and Live Chat assignment with real screenshots.

April 4, 2026 399 views
Why a Unified Inbox Matters for Sales and Support
Unified Inbox Customer Service Business Automation

Why a Unified Inbox Matters for Sales and Support

Juggling WhatsApp, Messenger, and Instagram loses orders — a unified inbox aligns ownership, context, and metrics.

April 19, 2026 347 views
Team Handoff Best Practices
Unified Inbox Customer Service

Team Handoff Best Practices

Clear handoffs between bot and agent — and between agents — prevent re-asking and conflicting replies.

April 28, 2026 346 views
WhatsApp Inbox — filters and human reply
WhatsApp Unified Inbox

WhatsApp Inbox — filters and human reply

Search, all/unread/agent/archived filters, and message quota bar.

May 21, 2026 409 views
ChatLike AI Live Support handoff
General Guides Unified Inbox ChatLike AI Customer Service

ChatLike AI Live Support handoff

Human queue and re-enable AI after you finish.

July 20, 2026 386 views
Inbox tags and agent assignment
Unified Inbox Customer Service

Inbox tags and agent assignment

Add WhatsApp Labels from contact info and assign Messenger labels in Subscriber Manager.

July 5, 2026 334 views
Subscriber Broadcast by Labels (Inbox Path)
Unified Inbox Social Media Marketing

Subscriber Broadcast by Labels (Inbox Path)

Subscriber broadcast: pages, labels, Message tag, and template with screenshots.

July 8, 2026 414 views
Daily Multi-Channel Ops: Facebook, Instagram & WhatsApp in ChatLike Without Team Chaos
WhatsApp Unified Inbox Business Automation Social Media Marketing

Daily Multi-Channel Ops: Facebook, Instagram & WhatsApp in ChatLike Without Team Chaos

A daily rhythm for scheduling, comments, inbox, broadcast, and AI for small teams.

July 13, 2026 352 views