ChatLike Blog
Articles and guides on WhatsApp, Messenger & Instagram automation and growing your sales through conversations.
Automating Repeated FAQs Across Channels
Unify price, shipping, and hours answers across bot, knowledge base, and WhatsApp templates.
Brand Voice in Automated Replies
Consistent voice across channels builds trust; dry or over-hyped automation hurts sales.
From Reel to Purchase: A Practical Conversion Path
Short Reel, guided comment, structured DM, order confirmation — without dropping attention mid-path.
Selling on WhatsApp: Catalog, Chat, and Close
Catalog templates, plain-text fields, and closing orders in Inbox.
Reducing Lost Leads After Hours
Overnight first reply, basic data capture, and a structured morning escalation via bot and inbox.
Team Handoff Best Practices
Clear handoffs between bot and agent — and between agents — prevent re-asking and conflicting replies.
Social Proof in Comments
Real proof in comments reduces hesitation — never fake reviews.
Choosing Channels for SMEs in Egypt and the Region
Do not start on every channel: pick where customers already are, then add a second channel after the path is stable.
Private Reply: Privacy and Sales Together
Move sensitive details to private reply; keep the public comment reassuring and short.